I am writing to thank Britannia once again for the outstanding removal you recently undertook of my families furniture and personal effects from Brussels to Oundle. You will be aware that a huge amount of trust and faith is placed in a removal company when they move everything a customer owns – particularly when an international move is involved. We had an outstanding experience with Britannia in 2011 when you moved us out to Brussels; I am delighted to be able to tell you that the move back to the UK was in every way as good – if not better!
In particular, please pass on my most grateful thanks to the 2 gentlemen who did the packing, loading, transportation and unpacking. Chris and Alec are real ambassadors for your company – they worked exceptionally hard throughout the move and were most diligent in all they did. I am delighted to report that their packing was first-rate; not a single item was damaged in the move, for which we are truly grateful. The energy, enthusiasm and sense of humour they maintained throughout the 4-days was exemplary.
We wish to thank the whole Britannia team for the excellent part you all played in making our move as hassle-free and efficient as possible. An outstanding effort all round!
I just wanted to drop a quick note to say thank you so much for today, your team were an absolute joy to have helping us with the move. They were so accommodating, arrived on time and took great care of all our belongings. I know in this day and age people only really provide feedback when it is “negative” or “constructive” however I couldn’t be happier with the service we received today and the 3 guys who came to us were absolutely fantastic.
Just wanted to pass on my thanks to your team involved in my move from the start with Tracey to actual move, the service has been first class. Andy was in both moves and has been absolutely fantastic. Stevie in Glasgow move and Davie on Dunoon move helping him, again absolute stars. They remain positive, calm and supportive throughout the day particularly empathetic with the customer at such a stressful time.
The three young men were incredibly professional, extremely helpful and pleasant, and worked tirelessly for the entire day. Nothing was too much trouble or bother for them. I feel incredibly lucky to have had them deliver my goods and I would like the company to know how lucky they are to have young men like that working for them. I would highly recommend the company if these young men are an example of their workforce team. They made the day seamlessly effortless.
