Hello Matt, We hope that you are well and that by the time you read this e-mail you will have had a good Bank Holiday weekend (weather included) . Just to let you know that our container arrived here on the 19th of August and last Tuesday (23rd) we went to Customs with Mahe shipping and cleared all our stuff within an hour and transported it up to our house. We had no problems and everything has arrived intact. Please tell your guys there that the comments they wrote on some of the packages such as 'Horse of Troy' etc. went down very well, not just with us, but also with the Customs Official and raised a few laughs (at least they had a sense of humour). Very best wishes,John and Mandy Didon Thanks again for all your help and the professionalism of the packers.
I thought I should let you know how successful our move to Inverness went. Your two employees, Adrian and Jay were polite, friendly and very efficient, in fact a credit to your company.
Thank you for your service and I will happily recommend your company to one and all.
I just wanted to write to you following the return of my items from storage last week.
I was very impressed by the service received. The team who arrived at my house were extremely quick, professional and helpful. Nothing was too much trouble and they took great care with all my belongings.
Should I require any storage or removals personally in future I will most definitely use Britannia and I will definitely recommend your services to friends and family.
I felt I should write to say thanks as, working in a service industry, I know people are usually quick to complain but not so keen to compliment!
Again, many thanks and please pass my comments on to the team from Glasgow.
Dear Sir,I should have written this earlier, but it took some time to get essential services (including internet) installed here. My wife and I were very impressed with your service, both the packing and loading in England, and the delivery here in France. Everything arrived in good condition. Particularly impressive was the attention to detail and help from your driver. Please pass on our thanks to him.RegardsPatrick and Vanessa Abbott
Just a big, big thank you to the fantastic team. All items arrived safely and in excellent condition, and the two chaps who did all the hard work in Germany were sparkling persons with a great sense of humour and dedication to their work. They did also enjoy my German sandwiches and coffee.
I would always recommend Britannia lanes to friends. Everything excellent, from picking up all the staff to delivering to its destination. The quote was also outstanding….
This just a note to thank you and your colleagues for the great service and helpful advice related to the shipping of tools and small items from my late Father's household. Much to our satisfaction everything arrived safely two weeks ago. Thanks to your advice, customs inspection charges etc came to only NZ$140 and your agent, New Zealand Van lines, were prompt and careful in their delivery.
I just wanted to send you a very quick note to say ‘thanks’. You know more than me that moving home can be stressful but thanks to you guys everything was very straight forward. Jay was very polite and courteous to my partner and I when he packed everything up at the Leicester end. Similarly, the removal men were exactly the same and also very informative in relation to their time of arrival in Zurich. All three of them are a credit to Britannia and whilst I don’t wish to return to the UK for a few years I will have no hesitation in contacting you should the desire to go ‘home’ arise. As I mentioned to you in a previous conversation your initial guidance and subsequent communications were also a big help.
This is a thank you for all your hard work. I have received my boxes safely, only one broken picture! Not bad. The delivery guy was delightful and despite the pouring rain was helpful and polite. I may never move again, but if I do, I'll know who to call.
A belated thank you for all your assistance in arranging the shipment of our goods to Brisbane, also to your staff for their work at Ash Close. They were very efficient and as unintrusive as they could possibly be in the circumstances! Your advice re customs and Quarantine stood us in good stead. They inspected at least 50% of our packages but were satisfied that there was nothing that required any treatment or would not be allowed through.
With the flooding that Brisbane experienced in January you will probably understand that we had a few anxious days wondering if the ship and our container had been diverted elsewhere when the port was closed, whether it was floating on the dockside or worse, in Moreton Bay! However, everything was delivered safely on the 27th and we are feeling a lot more settled now that we are surrounded by our own possessions.
Thank you once again, we would certainly recommend Leatherbarrows to anyone.
